Ready-made CRM software
Purchase our available ready-to-use CRM or discuss suitable Pro versions and resale options. We demonstrate the relevant workflows and explain licences, configuration, user setup and onboarding before you choose.
CRM that works the way you do
CRM Software Solutions in India
Turn scattered enquiries into organised customer relationships.
Buy a ready-to-use CRM, explore Pro versions, customise your existing software or develop a CRM around your business. Digital Infinizy brings your leads, follow-ups, sales and customer support into a workspace shaped around your team.
Custom CRM developmentReady CRM purchasePro versionsResale & setupCustomisation
DIGITAL INFINIZY / CRMWORKSPACE
A clearer view of your business
Every conversation.
One connected journey.
CaptureIncoming enquiries
Follow upTasks & reminders
GrowCustomer relationships
NEW ENQUIRY
Website enquiryAssign an owner
ReferralRecord requirements
IN PROGRESS
Demo requestedSchedule follow-up
Proposal sentTrack next action
CUSTOMER
OnboardingShare next steps
SupportKeep history together
Illustrative workflow. Your screens and features depend on the selected solution.
LEAD TO CUSTOMERSALES TO SERVICEONE TEAM TO MULTIPLE BRANCHESREADY-MADE TO CUSTOM-BUILT
Choose your starting point
The right CRM for your business, your team and your budget.
A CRM should make everyday work easier. We start with how enquiries arrive, who handles them and what needs to happen next, then recommend a suitable route.
Custom CRM development
Build a system for workflows that need more flexibility: custom modules, business rules, approval stages, reports and connections to your existing tools.
CRM customisation & upgrades
Adapt supported software with custom fields, pipelines, dashboards and automation. Improve an existing CRM without rebuilding features that already work.
Product availability, licensing, hosting, source-code rights and customisation limits are confirmed in your proposal. Third-party subscriptions and usage charges depend on the chosen providers.
From first enquiry to repeat business
CRM features built around real work.
Choose the modules you need today, with a clear plan for what can be added later.
Lead & contact management
Capture enquiries, organise contact profiles, record lead sources, assign owners and maintain a shared interaction history.
Sales pipeline management
Track opportunities, deal stages, proposals, expected close dates and next actions so your team knows where each enquiry stands.
Tasks & follow-up reminders
Plan calls, appointments and activities. Use reminders, ownership and escalation rules to reduce missed follow-ups.
Workflow automation
Route leads, update stages, trigger tasks and streamline approvals using agreed rules and supported integrations.
Customer support & tickets
Log requests, assign service tickets, track priorities and keep the customer conversation connected to their record.
Reports & dashboards
Review enquiry sources, pipeline movement, team activity and service performance with useful filters and export options.
Quotations & business modules
Add quotation, order, invoice, inventory or project workflows where required and supported by the selected CRM.
Roles & access controls
Define permissions for owners, managers, sales staff and support teams. Discuss audit history, backups and data access during planning.
Mobile & branch workflows
Plan responsive access, branch-level reporting and field-team workflows. Dedicated apps and offline access can be scoped separately.
Make your tools work together
CRM integrations that connect the customer journey.
Connect supported enquiry sources and communication tools to reduce repeated data entry. We assess API availability, permissions, data mapping and provider charges before committing to an integration.
Pair your CRM with website enquiry forms, WhatsApp communication and email marketing workflows to help your team respond with the right context.
Integration options to discuss
- Website forms, landing pages and supported lead-ad sources
- WhatsApp Business Platform and approved messaging providers
- Email, calendars, SMS and telephony systems
- E-commerce, payment and accounting platforms
- ERP systems, business applications and API/webhook connections
- AI-assisted summaries, lead prioritisation or chat workflows, where suitable
Availability depends on the product, permissions and scope. Messaging and AI features require suitable consent, data handling and human oversight.
Different industries. Different journeys.
Industry-specific CRM solutions for your business
We provide CRM selection, configuration and development for a range of business types. Choose the workflows relevant to your team; included modules and any additional development are confirmed in your proposal.
Real estate & property
Manage property enquiries, site visits, agent assignments, buyer requirements and follow-up stages.
Education & training
Organise student enquiries, counselling appointments, admission stages, course interests and follow-ups.
Healthcare & wellness
Coordinate appointment enquiries, service communication and follow-ups with appropriate access controls. Clinical records require separate scoping.
Retail & e-commerce
Connect customer enquiries, order-related communication, service requests and repeat-purchase follow-ups.
Manufacturing & distribution
Track B2B enquiries, dealer relationships, quotation stages, sales activity and after-sales requests.
Travel & hospitality
Organise travel requirements, itinerary discussions, booking follow-ups and customer service.
Professional & IT services
Track proposals, consultations, account relationships, project handovers and renewals.
Interiors & construction
Manage project enquiries, consultations, site visits, estimates, approvals and progress communication.
Automotive & service businesses
Coordinate enquiries, test drives or service appointments, job follow-ups and renewal reminders.
A practical decision
Ready-made or custom CRM?
| What matters | Ready-made CRM | Custom CRM |
|---|---|---|
| Best starting point | Standard workflows and a faster configuration-led rollout. | Distinct processes or requirements that existing products cannot meet well. |
| Flexibility | Within the product’s supported settings, modules and APIs. | Designed around the agreed scope and technical architecture. |
| Cost planning | Licences, setup, integrations, training and ongoing usage. | Discovery, design, development, hosting, maintenance and future changes. |
| Ownership & portability | Subject to the vendor’s licence and export capabilities. | Data export, source-code rights and handover terms agreed in writing. |
A clear route to launch
From business requirements to a working CRM.
01
Understand
Map your enquiries, sales stages, users, pain points and reporting needs.
02
Plan & demonstrate
Compare suitable options, confirm modules and agree the scope, costs and delivery milestones.
03
Configure or build
Set up the CRM, prepare integrations and migrate agreed data with validation and testing.
04
Train & support
Test real scenarios, train your team, launch and agree support, maintenance and improvement plans.
Prepare for a useful consultation
What do we need to develop your CRM?
You do not need a finished technical specification. Share how your business works, and we can turn that into a clear requirements plan.
- Your industry, business goals and current process
- Number of users, teams, branches and access roles
- Lead sources, sales stages and follow-up rules
- Required modules, reports and approval workflows
- Current software and integration requirements
- Data to migrate, hosting preference, budget and target timeline
Know what your proposal includes.
We clarify the modules, licensing, implementation work, integration dependencies, training and support scope before starting.
Plan for your data.
Discuss data ownership, exports, retention, backups, permissions and handover requirements early. Security and hosting arrangements should suit the information your business handles.
Start with a focused first release.
Prioritise the workflows your team uses every day, then add more features after reviewing actual usage.
Why Digital Infinizy
Business understanding, software implementation and ongoing improvement.
A choice of approaches
Explore ready-made, customised and custom-developed options based on your actual requirements.
Connected business thinking
Consider how your website, marketing, sales and support processes should work together.
Support beyond setup
Plan onboarding, documentation, maintenance and future improvements within an agreed support arrangement.
CRM services across India
We support businesses in multiple locations, including Bengaluru, Mumbai, Delhi NCR, Hyderabad, Chennai, Pune, Ahmedabad and Kolkata. Discovery, demonstrations, training and support can be coordinated remotely; any on-site requirements are agreed separately.
Multiple locations. One connected team.
CRM software services across India and worldwide
Digital Infinizy provides ready CRM setup, CRM customisation and custom CRM development for businesses in multiple locations and industries. Whether you manage one office, several branches or a distributed sales team, we plan lead assignment, shared customer records, branch permissions and reporting around the way your business operates.
We support enquiries from Bengaluru, Mumbai, Delhi NCR, Chennai, Hyderabad, Pune, Ahmedabad, Kolkata and other locations across India, with remote consultations, demonstrations and implementation support for international businesses. Tell us your city, time zone and team requirements so we can agree a suitable delivery and support plan.
Multi-branch CRMSales & lead managementIndustry-specific workflowsRemote setup & training
Your questions, answered
CRM software solutions FAQs
Can you support businesses in multiple locations?
Yes. We provide CRM services across India and support international enquiries through remote discussions, demonstrations and implementation. Multi-branch access, lead allocation, reporting, training and support hours are planned for your team.
How can I enquire about a CRM for my industry?
Tap WhatsApp or Call Now and share your industry, city, number of users and the tasks you want to manage. Our team can discuss ready CRM purchase, Pro versions, customisation or custom development and confirm the next steps.
Do you offer both ready-made and custom-built CRM?
Yes. Digital Infinizy offers ready-made CRM software, software resale, implementation, customisation and custom CRM development. We recommend an approach after reviewing your business requirements.
Can you customise the CRM we already use?
We first check its licence, supported settings, APIs and access requirements. Where the platform allows it, we can scope changes to fields, modules, workflows, dashboards or integrations.
Do you provide CRM for different industries?
Yes. We work with industry-specific requirements such as property enquiries, admissions, B2B sales and service requests. The exact modules are confirmed for your chosen product or development scope.
Can CRM connect with WhatsApp, email and our website?
Supported integrations can be assessed for website forms, email, WhatsApp Business Platform, SMS and other tools. Availability, provider approvals, subscriptions and usage charges are confirmed before implementation.
Can you move our existing customer data?
Migration can be included after reviewing the source data, file formats, quality and target system. We agree field mapping, duplicate handling, validation and backup steps before transferring data.
How much does a CRM solution cost?
Cost depends on users, licences, modules, customisation, integrations, migration, hosting and support. Share your requirements for a scoped quotation with one-time and recurring charges identified.
How long does implementation take?
A ready-made setup and a custom development project have different timelines. We confirm milestones after reviewing the scope, data, integrations and testing needs.
Will you train our team and provide support?
Training, onboarding and support can be included in the proposal. The support period, response arrangements, maintenance and future change process are agreed in advance.
Who owns the data and custom source code?
Data access, export options, ownership and source-code rights should be specified in the agreement. Third-party software follows its vendor licence; custom development rights are agreed separately.
Can I see a demo before choosing?
Ask our team about available ready-made product demonstrations or a requirements discussion. A tailored prototype or proof of concept can be scoped where needed.
Bring your process. We will help shape the solution.
Let’s build a clearer way to manage your customers.
Tell us your industry, team size and the work you want your CRM to handle. We’ll help you explore a suitable software or development approach.
Prefer email? Digitalinfinizy@gmail.com · Share your industry, number of users and required features for a focused CRM discussion.
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